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Privacy Policy

Last updated: February 22, 2026

At GoZevv Electric Mobility Pvt Ltd, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our premium intercity cab services.

1. Information We Collect

1.1 Personal Information

When you book a ride or contact us, we may collect:

  • Full Name and Contact Number
  • Email Address
  • Pickup and Drop-off Addresses
  • Billing Information (processed securely via third-party gateways)

1.2 Usage Data

We automatically collect certain information when you visit our website:

  • Device type and browser information
  • IP address and geographical location
  • Pages visited and time spent on our website

2. How We Use Your Data

We use the collected information for the following purposes:

  • ✓ To process and confirm your ride bookings
  • ✓ To send essential trip updates and driver details
  • ✓ To process payments and issue invoices
  • ✓ To improve our website and customer service experience

3. Data Security

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for data transmission and secure servers for data storage.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share necessary data only with:

  • Our assigned professional chauffeurs (for pickup/drop-off execution)
  • Secure payment gateway providers
  • Legal authorities if required by law

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may opt out of promotional communications at any time by clicking the "Unsubscribe" link in our emails or contacting our support team.

For any privacy-related inquiries or data deletion requests, please contact our Grievance Officer at privacy@gozevv.in

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